Live Webinar

New Home Star

The Modern Home Builder Website:

10 Things Every Builder Should Audit

A home builder’s website should do more than showcase homes. It should help buyers find answers, make confident decisions, take the next step, and connect those interactions to your marketing and sales process.

Our 30-minute webinar recording, Home Builder Websites: Top 10 Things to Audit on Your Site, is now available.

Explore 10 key areas to strengthen your website performance, from buyer experience and conversion paths to incentives, speed-to-lead, attribution, CRM integration, and more.

Trusted by America's Leading Home Builders

Challenger Homes Creative Homes Hayden Homes Maronda Homes M/I Homes Trico Homes
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Fill out the form below to recieve your recording. You'll receive an email with the link.

 

01 — THE OPPORTUNITY

Is your website doing everything it could for the buyer journey?

Buyers are researching communities, comparing homes, evaluating affordability, and looking for answers long before they speak with sales.

That creates an opportunity for the website to do much more than generate traffic or capture a lead.

  • Are you giving different buyers different ways to convert?
  • Can incentives change by market, community, or individual home?
  • Can buyers understand monthly payment—not just purchase price?
  • Can someone schedule directly with a community while still entering your OSC process?
  • What happens in the first five minutes after a buyer converts?
  • Can marketing connect a form, call, appointment, and eventual sale back to the original source?
Fractional Sales Leadership for Home Builders

02 — What You'll Learn

10 Things Every Builder
Should Audit

We’ll walk through 10 areas every builder should evaluate to create a more connected website experience, from buyer discovery and conversion to follow-up, CRM, and attribution. Explore some of the key areas we’ll cover below.

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AI & Search-Ready Content

Does your website clearly answer the questions buyers are asking? Explore how useful, structured content can support traditional search, emerging AI discovery, and better-informed buyers.

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Target Buyer Experience

Is the website experience built around the consumers you’re actually trying to reach? We’ll look at how buyer profiles can help inform content, messaging, navigation, and calls to action.

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True Mobile-First Design

Mobile-first is about more than responsive formatting. Evaluate how easily buyers can research communities, compare homes, explore floor plans, and take the next step from their phones.

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Dynamic Inventory & Home Discovery

Make communities, floor plans, and available homes easier to explore while creating an experience that stays useful as inventory changes.

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Conversion Paths Built Around Buyer Intent

Should every buyer see the same form? Explore how conversion opportunities can change depending on whether someone is researching, comparing, asking about incentives, or ready to schedule.

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Incentives & Affordability

Consider whether your website can manage incentives at the market, community, and individual-home level—and help buyers understand affordability through monthly-payment messaging, not simply purchase price.

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Events That Create Urgency

Explore how community events, promotions, and local opportunities can become part of the website experience and give buyers another reason to visit in person.

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Scheduling, Follow-Up & Attribution

Can buyers schedule directly with the right community while still entering the appropriate OSC process? We’ll look at speed-to-lead, automated follow-up, CRM integration, call tracking, and attribution so that marketing and sales can better connect the buyer journey from the first conversion through the eventual sale.

Your website should work for more than your buyers.

A home builder website should work across the entire business, helping buyers research and engage, marketing attract and convert, sales nurture and sell, and operations measure and improve.

Reserve My Free Seat

03 — Webinar Agenda

What we cover

A practical 30-minute audit of the modern home builder website and the systems, experiences, and processes it should support.

0:00 – 5:00

Why Builder Websites Are Changing

How buyer behavior, AI search, mobile research, and new expectations are changing the role of the website.

5:00 – 30:00

The 10-Point Website Audit

A practical walkthrough of 10 areas every builder should evaluate across buyer experience, conversion, incentives, appointments, follow-up, attribution, and more.

30:00–38:00

From Digital Brochure to Connected Growth Platform

How the website can connect the buyer experience with marketing, CRM, OSC, sales, automation, and attribution.

38:00–45:00

What to Prioritize Next + Live Q&A

A framework for identifying what’s working today, where opportunities may exist, and what your team should consider next.

Fractional Sales Leadership for Home Builders (1)

Who Should Attend

Marketing Leaders

Evaluate buyer experience, content, conversion paths, attribution, campaign visibility, and how easily your team can manage the website.

Sales & OSC Leaders

Explore scheduling, lead routing, speed-to-lead, buyer context, and how the website can better support the handoff from digital engagement to personal follow-up.

Operations & Technology Leaders

Understand how CRM integration, inventory data, automation, call tracking, attribution, and backend infrastructure fit together.

Ownership & Executive Teams

Gain a clearer framework for evaluating what your website should accomplish for the business, whether you're improving the site you have today or planning a future investment.

04 — THE MODERN BUILDER WEBSITE

From digital brochure to connected growth platform.

The home builder website has evolved.

It still needs to showcase homes and communities, but today it can play a much larger role, connecting the buyer experience with marketing, OSC, sales, CRM, automation, and measurement.

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Buyer
Experience

Help buyers find answers, explore communities and homes, understand affordability, and confidently take the next step.

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Marketing & Discovery

Build content and experiences that support traditional search, AI discovery, campaigns, incentives, events, and changing buyer needs.

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Sales, OSC
& CRM

Create stronger handoffs through conversion paths, appointment scheduling, lead routing, timely follow-up, CRM integration, and sales visibility.

 

Why New Home Star

The System That Produces Top Producers

New Home Star is built to strengthen sales agents. The system is what scales. Our moat is the training infrastructure, institutional knowledge, and performance culture built over 17 years.

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Industry-Leading Platform

New Home Connect™ is the most comprehensive new home sales training platform ever built, with 500+ videos, structured curricula, and live coaching in one place. Seventeen years of collective intelligence that no individual carries.

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The Largest Peer Network

Your team gains access to insights from the largest network of new home sales professionals in the country. National perspective, earned trust, and a competitive advantage no other training provider can offer.

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Trainers Who Have Sold Homes

Every coach and facilitator has real-world new home sales experience. These are proven practitioners who understand your world and have managed teams in every market condition.

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Tailored Packages

No off-the-shelf programs. We assess your team, your communities, and your goals, then build a training package that fits your exact situation. Start with one component. Scale as you grow.

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Ongoing Reinforcement Built In

Training isn't a one-time event. Our system is designed for continuous improvement with weekly content, regular coaching, and performance tracking. The knowledge stays even when people move on.

What Builders Say

Results from Builder Partners

“Training that transforms sales teams with proven strategies and coaching... Our annual sales swelled by 6x in the first three years since partnering with New Home Star.”

Brian

Brian Bahr

President · Challenger Homes

“This approach has set us apart in the industry by allowing us to adapt to the unique needs of our sales team, thereby enhancing their capabilities and elevating the customer experience... We were able to exceed our annual sales plan by over 100 sales. ”

Carman

Carmen De Luca

Director of Sales · Trico Homes

“We have had a couple of reps whose careers have taken off thanks to this training. One of our sales associates has been selling for about 10 weeks and has 30 sales.”

Brian (2)

Jonathan Hayward

COO · Elliot Homes

“Our appointment-to-sale climbed to 61% in the first year of partnership.”

Katy

Katy Wooderson

VP of Marketing · Hayden Homes

The Formula

Our Proven Approach

Improving traffic alone gives you a linear gain. Improving conversion alone gives you a linear gain. Improve both, even modestly,  and the math becomes exponential.

T

Traffic

The right buyers finding your community

×
C

Conversion

The skill to turn visitors into buyers

=
S

Sales

The only metric that ultimately matters

Revenue Impact Calculator

What Could Better Training Mean for Your Bottom Line?

Monthly Traffic
100
Current Conversion Rate
8.0%
Average Home Price
$450K

Set your improvement targets with New Home Star:

Traffic Increase with NHS
+5%
Conversion Lift with NHS
+12%
105
visitors/mo
×
9.0%
conversion
=
9.4
sales/mo

Before NHS

8.0
sales / month
$43.2M
annual revenue

With NHS

9.4
sales / month
$50.8M
annual revenue

Your Annual Impact

$7.6M

in additional annual revenue

+1.4 extra sales/mo 18% total lift

Your numbers qualify for a custom NHS training plan

Builders projecting $7.6M+ in additional revenue typically benefit from a tailored engagement. Let's build your plan.

Let's Make These Numbers Real

Pricing

Choose Your Training Package

Every package is tailored for your team. Prices shown reflect starting points, and your specialist will modify the scope to your builder's size and goals.

HOW MANY SALES AGENTS ARE ON YOUR TEAM?
agents

Standard

Foundation training for small teams

$500 /mo
for up to 5 agents
Get Started
Dedicated Client Success Manager
NHC Platform Access
2-Day Onsite Bootcamp
Monthly Virtual Sessions
Quarterly Strategy Reviews

Accelerator

Full-service training for national builders

Custom
for up to 5 agents
Request a Quote
Everything in Standard
90-Day Intensive
Monthly Onsite Training
Weekly Virtual Sessions
Leadership Coaching

The Network Advantage

Learn from
Decades of Sales Training

When you train with New Home Star, you unlock a proven sales curriculum and join the largest peer network in new home sales. Your agents learn alongside professionals from 50+ builders across the country, sharing what's working in real communities right now.

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54,000+
Questions answered in the community
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50+ Builders
Sharing strategies across markets
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Live Discussions
Real-time peer problem solving
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7 Senior Trainers
With active sales floor experience
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New Home Connect™ Training Hub
Your team's always-on learning platform
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500+ Video Modules
Organized by role, experience level, and sales stage from first appointment to closing.
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Structured Learning Paths
8-week onboarding curriculum with weekly milestones, quizzes, and manager checkpoints.
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Performance Analytics
Track completion rates, quiz scores, and engagement by agent, community, and division.
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Community Q&A
54,000+ answered questions. Agents get real answers from peers who've faced the same objections.
Chris Laskowski

Chris Laskowski

Director of Marketing, New Home Star

Chris leads marketing strategy at New Home Star, helping connect digital strategy, technology, data, and the buyer journey to stronger business outcomes for home builders. During this session, Chris will share a practical framework for evaluating today's home-builder websites.

05 — Speaker

Meet The Speaker

New Home Star has spent 17+ years working alongside home builders to improve sales performance. 

Whether you're evaluating your current website or planning what comes next, this session will give you a practical framework for identifying opportunities and building the right foundation.

06 — FAQ

Common questions

This session is designed for home builder marketing leaders, sales and OSC leaders, operators, technology leaders, executives, and anyone involved in evaluating or improving the builder's digital buyer experience.

No. The 10-point audit is designed to help you evaluate the website you have today as well as identify priorities to consider for future improvements or a redesign.

You'll leave with a practical 10-point framework for evaluating your current website across buyer experience, conversion, incentives, scheduling, follow-up, attribution, CRM integration, and more.

Yes. We'll explore how AI is influencing buyer discovery and why useful, well-structured website content matters for both traditional search and emerging AI tools.

Yes. The webinar includes live Q&A at the end of the session.

 

October 14 · 2:30 PM ET

Ready to audit
your website?

Join us for a practical look at 10 areas every home builder should evaluate to better connect the buyer experience with marketing, OSC, sales, CRM, automation, and attribution.

47 seats remaining — free to attend